Kako bi obrtnici (trgovci) otkloniti eventualne neuskla\u0111enosti sa Zakonom o za\u0161titi potro\u0161a\u010da (NN 19\/2022 dalje: Zakon) podsje\u0107amo na obveze koje proizlaze iz Zakona s posebnim naglaskom na pisani prigovor potro\u0161a\u010da. <\/p>\n
Prema Zakonu trgovac je du\u017ean:<\/p>\n
Trajni medij je svako sredstvo koje omogu\u0107ava trgovcu da pohrani informacije koje su njemu namijenjene tako da budu dostupne za kasniju uporabu toliko dugo koliko je potrebno s obzirom na svrhu informacije i koje omogu\u0107ava nepromijenjenu reprodukciju podataka, kao \u0161to je papir, elektroni\u010dka po\u0161ta, CD, DVD, memorijska kartica, memorijski \u0161tapi\u0107 i \u010dvrsti disk ra\u010dunala.<\/p>\n
Za prekr\u0161aje iz \u010dl. 10. st. 1., st. 4., st. 6. i st 7. Zakona kaznit \u0107e se trgovac \u2013 fizi\u010dka osoba nov\u010danom kaznom u iznosu od 5.000,00 do 15.000,00 kuna.<\/p>\n
Primjer:<\/p>\n
OBAVIJEST O NA\u010cINU PODNO\u0160ENJA<\/strong><\/p>\n PISANOG PRIGOVORA POTRO\u0160A\u010cA<\/strong><\/p>\n Sukladno \u010dlanku 10. Zakona o za\u0161titi potro\u0161a\u010da (Narodne novine broj: 19\/2022) obavje\u0161tavamo potro\u0161a\u010de da nezadovoljstvo u odnosu na kupljeni proizvod ili pru\u017eenu uslugu mogu iskazati podno\u0161enjem pisanog prigovora:<\/em><\/p>\n Trgovac se obvezuje bez odga\u0111anja u pisanom obliku potvrditi primitak prigovora potro\u0161a\u010da.<\/em><\/p>\n Trgovac se obvezuje u pisanom obliku dostaviti odgovor na prigovor najkasnije u roku od 15 dana od dana zaprimanja prigovora sukladno ovoj Obavijesti jasno se izja\u0161njavaju\u0107i prihva\u0107a li osnovanost prigovora potro\u0161a\u010da. U tu svrhu, molimo Vas da u prigovoru koji osobno predajete u prodavaonici ili dostavljate putem po\u0161te, nazna\u010dite svoje ime, prezime i adresu.<\/em><\/p>\n Primjer:<\/p>\n Kako bi obrtnici (trgovci) otkloniti eventualne neuskla\u0111enosti sa Zakonom o za\u0161titi potro\u0161a\u010da (NN 19\/2022 dalje: Zakon) podsje\u0107amo na obveze koje proizlaze iz Zakona s posebnim naglaskom na pisani prigovor potro\u0161a\u010da.<\/p>\n","protected":false},"author":3,"featured_media":2951,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"off","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2950","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/uopazin.hr\/index.php?rest_route=\/wp\/v2\/posts\/2950","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/uopazin.hr\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/uopazin.hr\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/uopazin.hr\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/uopazin.hr\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2950"}],"version-history":[{"count":1,"href":"https:\/\/uopazin.hr\/index.php?rest_route=\/wp\/v2\/posts\/2950\/revisions"}],"predecessor-version":[{"id":2952,"href":"https:\/\/uopazin.hr\/index.php?rest_route=\/wp\/v2\/posts\/2950\/revisions\/2952"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/uopazin.hr\/index.php?rest_route=\/wp\/v2\/media\/2951"}],"wp:attachment":[{"href":"https:\/\/uopazin.hr\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2950"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/uopazin.hr\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2950"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/uopazin.hr\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2950"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}\n
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\n XXX VL. OBRTA XXXX, ADRESA<\/td>\n<\/tr>\n \n EVIDENCIJA PISANIH PRIGOVORA POTRO\u0160A\u010cA TEMELJEM \u010cL. 10. ST. 7 ZAKONA O ZA\u0160TITI POTRO\u0160A\u010cA (NN 19\/2022)<\/strong><\/td>\n<\/tr>\n \n RB<\/strong><\/td>\n datum zaprimanja prigovora<\/strong><\/td>\n ime i prezime podnositelja prigovora<\/strong><\/td>\n datum podno\u0161enja potvrde o primitku prigovora<\/strong><\/td>\n datum podno\u0161enja o\u010ditovanja na prigovor<\/strong><\/td>\n<\/tr>\n \n <\/td>\n <\/td>\n <\/td>\n <\/td>\n <\/td>\n<\/tr>\n \n <\/td>\n <\/td>\n <\/td>\n <\/td>\n <\/td>\n<\/tr>\n \n <\/td>\n <\/td>\n <\/td>\n <\/td>\n <\/td>\n<\/tr>\n \n <\/td>\n <\/td>\n <\/td>\n <\/td>\n <\/td>\n<\/tr>\n \n <\/td>\n <\/td>\n <\/td>\n <\/td>\n <\/td>\n<\/tr>\n \n <\/td>\n <\/td>\n <\/td>\n <\/td>\n <\/td>\n<\/tr>\n \n <\/td>\n <\/td>\n <\/td>\n <\/td>\n <\/td>\n<\/tr>\n \n <\/td>\n <\/td>\n <\/td>\n <\/td>\n <\/td>\n<\/tr>\n \n <\/td>\n <\/td>\n <\/td>\n <\/td>\n <\/td>\n<\/tr>\n \n <\/td>\n <\/td>\n <\/td>\n <\/td>\n <\/td>\n<\/tr>\n \n <\/td>\n <\/td>\n <\/td>\n <\/td>\n <\/td>\n<\/tr>\n \n <\/td>\n <\/td>\n <\/td>\n <\/td>\n <\/td>\n<\/tr>\n \n <\/td>\n <\/td>\n <\/td>\n <\/td>\n <\/td>\n<\/tr>\n \n <\/td>\n <\/td>\n <\/td>\n <\/td>\n <\/td>\n<\/tr>\n \n <\/td>\n <\/td>\n <\/td>\n <\/td>\n <\/td>\n<\/tr>\n \n <\/td>\n <\/td>\n <\/td>\n <\/td>\n <\/td>\n<\/tr>\n \n <\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n","protected":false},"excerpt":{"rendered":"