{"id":2893,"date":"2022-11-10T11:55:44","date_gmt":"2022-11-10T11:55:44","guid":{"rendered":"https:\/\/www.uopazin.hr\/?p=2893"},"modified":"2022-11-10T11:55:44","modified_gmt":"2022-11-10T11:55:44","slug":"2893","status":"publish","type":"post","link":"https:\/\/uopazin.hr\/?p=2893","title":{"rendered":""},"content":{"rendered":"<p>Pozivamo Vas na besplatan seminar &nbsp;osobnog rasta i razvoja s naslovom \u201eKOLIKO KO\u0160TA PRVI DOJAM \u201e; \u201eOSTVARITE ODLI\u010cAN PRVI DOJAM\u201c u organizaciji&nbsp; Udru\u017eenja obrtnika Pazin. <!--more--><a href=\"http:\/\/www.uopazin.hr\/wp-content\/uploads\/2022\/11\/biografija-predavaca.docx\">biografija predava\u010da<\/a><\/p>\n<p>\u2714\ufe0f \u017delite li odu\u0161eviti svoje goste ili kupce?<\/p>\n<p>\u2714\ufe0f Htjeli biste da Vam se vra\u0107aju i da Vas preporu\u010duju?<\/p>\n<p>\u2714\ufe0f A kako bi bilo da ih \u201eosvojite\u201c odmah prvog trenutka?<\/p>\n<p>\ud83d\udcad Na sva pitanja ste odgovorili potvrdno?<\/p>\n<p>Tada sam sigurna da se vidimo na predavanju:<\/p>\n<p>&nbsp;<\/p>\n<p>Nau\u010diti \u0107ete (ili osvijestiti) kako odu\u0161eviti svoje goste ili kupce od prvog trenutka.<\/p>\n<p>Ima li prvi dojam cijenu? Saznati \u0107e i to.<\/p>\n<p>&nbsp;<\/p>\n<p>Nakon predavanja znati \u0107ete ili osvijestiti:<\/p>\n<p>\ud83d\udca1 \u0160to je prvi dojam i za\u0161to je tako va\u017ean<\/p>\n<p>\ud83d\udca1 \u0160to utje\u010de na njegovo formiranje i kako izbje\u0107i ne\u017eeljeni prvi dojam (a time i ne\u017eeljenu reputaciju tvrtke (restorana \/ hotela \/ salona)<\/p>\n<p>\ud83d\udca1 Za\u0161to ponekad reagiramo prebrzo (prije nego smo promislili \u0161to \u0107emo re\u0107i) i nekoliko trikova kako izbje\u0107i prebrze (nepromi\u0161ljene) reakcije<\/p>\n<p>\ud83d\udca1 Koje su posljedice (i mo\u0107) lo\u0161eg iskustva gosta \/ kupca<\/p>\n<p>&nbsp;<\/p>\n<p>Za koga je predavanje? Za:<\/p>\n<p>\u2705 Vlasnike, menad\u017eere i zaposlenike objekata koji pru\u017eaju usluge:<\/p>\n<ul>\n<li>Restorani, hoteli, trgovine, saloni, ku\u0107e za odmor i sli\u010dni objekti koji pru\u017eaju usluge u direktnom kontaktu s gostima ili kupcima.<\/li>\n<\/ul>\n<p>\u2705 Sve one kojima je va\u017eno da svojim gostima i kupcima pru\u017ee fantasti\u010dnu uslugu<\/p>\n<p>\u2705 Pru\u017eatelje usluga koji \u017eele da im se gosti i kupci nastavljaju vra\u0107ati te postanu stalni, a mo\u017eda i lojalni klijenti<\/p>\n<p>&nbsp;<\/p>\n<p>Za koga nije predavanje? Nije za:<\/p>\n<p>\u26d4 Pru\u017eatelje usluga kojima kvaliteta usluge nije va\u017ena.<\/p>\n<p>\u26d4 &nbsp;Sve one kojima zadovoljstvo i dobrobit njihovog gosta ili kupca nije na prvom mjestu.<\/p>\n<p>&nbsp;<\/p>\n<p>Predava\u010dica : Svjetlana Ranek Franjul,&nbsp;&nbsp; obrt \u201eService mindset\u201c iz Pazina.<\/p>\n<p><strong>&nbsp;<\/strong><strong>Gdje: U Udru\u017eenju obrtnika Pazin, Dinka Trinajsti\u0107a 2, Pazin u ponedjeljak 28.11.2022. u 9 sati ujutro<\/strong><\/p>\n<p><strong>Seminar je besplatan za obrtnike.<\/strong><\/p>\n<p><strong>Trajanje : 1 sat<\/strong><\/p>\n<p><strong>Molimo vas da se prijavite&nbsp; na e-mail <a href=\"mailto:uo.pazin@hok.hr\">uo.pazin@hok.hr<\/a>.<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Pozivamo Vas na besplatan seminar &nbsp;osobnog rasta i razvoja s naslovom \u201eKOLIKO KO\u0160TA PRVI DOJAM \u201e; \u201eOSTVARITE ODLI\u010cAN PRVI DOJAM\u201c u organizaciji&nbsp; Udru\u017eenja obrtnika Pazin.<\/p>\n","protected":false},"author":3,"featured_media":2895,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"off","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2893","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/uopazin.hr\/index.php?rest_route=\/wp\/v2\/posts\/2893","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/uopazin.hr\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/uopazin.hr\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/uopazin.hr\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/uopazin.hr\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2893"}],"version-history":[{"count":1,"href":"https:\/\/uopazin.hr\/index.php?rest_route=\/wp\/v2\/posts\/2893\/revisions"}],"predecessor-version":[{"id":2896,"href":"https:\/\/uopazin.hr\/index.php?rest_route=\/wp\/v2\/posts\/2893\/revisions\/2896"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/uopazin.hr\/index.php?rest_route=\/wp\/v2\/media\/2895"}],"wp:attachment":[{"href":"https:\/\/uopazin.hr\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2893"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/uopazin.hr\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2893"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/uopazin.hr\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2893"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}